Refund Policy

At Corporate Trip, we are committed to delivering professional corporate travel, MICE, and event management services with proper planning, coordination, and operational support. This Refund Policy explains the terms related to cancellations, refunds, rescheduling, and payment adjustments for services booked through Corporate Trip.

By confirming any booking or service with Corporate Trip, clients acknowledge and agree to the refund terms mentioned on this page.

Booking Confirmation and Advance Payments

Most corporate travel, hotel reservations, transportation arrangements, venue bookings, production services, and event management projects require advance payments for confirmation. Certain services involve immediate vendor commitments, operational blocking, manpower allocation, and third-party reservations that may become non-refundable after confirmation.

Cancellation Policy

Cancellation requests must be submitted in writing through official communication channels. Refund eligibility depends on the type of service booked, cancellation timeline, destination policies, hotel terms, transportation conditions, and vendor agreements associated with the project.

For corporate events, conferences, offsites, exhibitions, and MICE projects, operational expenses related to venue blocking, production setup, fabrication, travel arrangements, manpower booking, logistics planning, and third-party coordination may already be incurred before the event date. Such operational costs may not be refundable.

In many cases, last-minute cancellations may result in higher cancellation charges due to commitments made with hotels, airlines, resorts, transport providers, venues, and event vendors.

Refund Processing

Approved refunds, wherever applicable, are processed within a reasonable business timeframe after verification of payment records, vendor confirmations, and operational deductions. Refund timelines may vary depending on banking channels, payment gateways, vendor settlements, and financial processing procedures.

Corporate Trip reserves the right to deduct applicable taxes, processing fees, vendor cancellation charges, operational expenses, and administrative costs before issuing refunds.

Non-Refundable Services

Certain services may be completely non-refundable after confirmation, including but not limited to:

Clients are advised to carefully review proposals, invoices, and booking terms before making payments.

Rescheduling and Project Changes

Requests related to date changes, destination modifications, attendee adjustments, or event rescheduling are subject to operational feasibility and vendor approval. Additional charges may apply depending on revised project requirements, availability, and vendor policies.

Corporate Trip will make reasonable efforts to support modifications wherever possible; however, rescheduling cannot always guarantee price protection or availability retention.

Force Majeure

Corporate Trip shall not be held responsible for cancellations, delays, losses, or operational disruptions caused by circumstances beyond reasonable control. This includes natural disasters, weather conditions, political situations, government restrictions, strikes, transportation disruptions, pandemics, technical failures, or other unforeseen events affecting travel or event execution.

Client Responsibility

Clients are responsible for providing accurate booking information, attendee details, travel documents, approvals, and communication during the planning and execution process. Delays caused by incomplete information or late approvals may impact cancellation terms and refund eligibility.

Policy Updates

Corporate Trip reserves the right to update or modify this Refund Policy at any time without prior notice. Updated terms will become effective immediately upon publication on the website.

Contact Us

For refund-related queries, cancellation requests, or payment support, clients may contact our team through the official website.